{"id":243745,"date":"2022-06-23T10:14:08","date_gmt":"2022-06-23T10:14:08","guid":{"rendered":"https:\/\/tontechnika.com\/helpie_faq_page\/"},"modified":"2022-06-23T10:14:08","modified_gmt":"2022-06-23T10:14:08","slug":"helpie_faq_page","status":"publish","type":"page","link":"https:\/\/tontechnika.com\/en\/helpie_faq_page\/","title":{"rendered":"Helpie FAQ"},"content":{"rendered":"<p>[helpie_notices group_id=&#8217;71&#8217;\/]<\/p>\n<section id='' \n                class='helpie-faq accordions faq-toggle' \n                data-collection='' \n                data-pagination='0' \n                data-search='0' \n                data-pagination-enabled='0'\n                role='region'\n                aria-label='FAQ Section'\n                aria-live='polite'><form class=\"search\" onsubmit=\"return false;\" action=\"\"><div class=\"search__wrapper\"><input type=\"text\" class=\"search__input\" aria-label=\"Search\" placeholder=\"Search on FAQ\"><span class=\"search__icon\"><svg class=\"svg-icon--search\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 22 22\">\r\n                        <g fill=\"none\" stroke=\"#171717\">\r\n                            <path stroke-linecap=\"square\" stroke-width=\"2\" d=\"M18.5 18.3l-5.4-5.4\"\/>\r\n                            <circle cx=\"8\" cy=\"8\" r=\"7\" stroke-width=\"2\"\/>\r\n                        <\/g>\r\n                    <\/svg><\/span><\/div><div class=\"search__message\"><\/div><input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form><article class=\"accordion\"><div class='helpie-faq-row'><div class='helpie-faq-col helpie-faq-col-12' ><ul><li class=\"accordion__item\"><div class=\"accordion__header\" \r\n                id=\"accordion-header-post-244025\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-244025\"\r\n                data-id=\"post-244025\" \r\n                data-item=\"hfaq-post-244025\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">How can an authentic Indonesian brand produce quality speakers as good as Tontechnika?<\/div><\/div><div id=\"accordion-content-post-244025\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-244025\"\r\n                style=\"background:transparent;\"><p>\u00a0<\/p>\n<p class=\"translation-block\">The key to producing a good sound system lies in the design process. Therefore, Tontechnika focuses on the design process involving <strong>audio engineer from Japan<\/strong> and <strong>production process expert from China<\/strong>. This combination is the key to Tontechnika being able to produce a high-quality and durable sound system but at a more efficient production cost. The result is loudspeakers, subwoofers, and amplifiers that perform on par with the world's major brands but at a more affordable price and faster after-sales service.<\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \r\n                id=\"accordion-header-post-244228\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-244228\"\r\n                data-id=\"post-244228\" \r\n                data-item=\"hfaq-post-244228\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">Why are Tontechnika speakers so small?<\/div><\/div><div id=\"accordion-content-post-244228\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-244228\"\r\n                style=\"background:transparent;\"><p>Since the beginning of the design process, Tontechnika speakers did not try to follow the usual speaker design. Tontechnika speakers are designed according to the needs and demands of our clients over the years. The three main things that clients want are:<\/p>\n<ul>\n<li>Loud and clear voice<\/li>\n<li>Small and light speaker dimensions<\/li>\n<li>Awet dan minim masalah<\/li>\n<\/ul>\n<p>Therefore, even before being officially launched, Tontechnika sample products have been purchased and installed in many places with installation results that always exceed client expectations. All clients agreed that they did not expect a speaker as small as a 1.5 liter mineral water bottle to produce a louder and clearer sound than a speaker with 12 times the size.<\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \r\n                id=\"accordion-header-post-244218\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-244218\"\r\n                data-id=\"post-244218\" \r\n                data-item=\"hfaq-post-244218\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">How long is the warranty period for Tontechnika products?<\/div><\/div><div id=\"accordion-content-post-244218\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-244218\"\r\n                style=\"background:transparent;\"><p class=\"translation-block\">The warranty that applies to the passive speaker and passive subwoofer product category is three years.<\/p>\n<p class=\"translation-block\">The warranty that applies to the amplifier product category is one year.<\/p>\n<p>For more information about Tontechnika product warranty, please click the following link: <a href=\"https:\/\/tontechnika.com\/en\/dukungan\/garansi\/\">https:\/\/tontechnika.com\/dukungan\/garansi\/<\/a><\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \r\n                id=\"accordion-header-post-244216\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-244216\"\r\n                data-id=\"post-244216\" \r\n                data-item=\"hfaq-post-244216\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">Do Tontechnika products have a TKDN certificate?<\/div><\/div><div id=\"accordion-content-post-244216\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-244216\"\r\n                style=\"background:transparent;\"><p>\u00a0<\/p>\n<p>Departing from noble ideals to participate in developing the Indonesian economy while providing a choice of the best sound system brands native to Indonesia, Tontechnika carries out the following production process:<\/p>\n<ul>\n<li>Product design process and audio software by Japanese audio engineer<\/li>\n<li>The production process of product components is located in China<\/li>\n<li>Proses perakitan akhir produk, produksi hardcase kemasan produk, dan lokalisasi audio software di Indonesia<\/li>\n<\/ul>\n<p>Note: considering that the process of submitting a TKDN certificate takes time to process, the new TKDN certificate will be fulfilled in the near future.<\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \r\n                id=\"accordion-header-post-244231\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-244231\"\r\n                data-id=\"post-244231\" \r\n                data-item=\"hfaq-post-244231\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">Replacement of other brand speaker components at the service center usually takes up to 3 months, what about Tontechnika?<\/div><\/div><div id=\"accordion-content-post-244231\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-244231\"\r\n                style=\"background:transparent;\"><p>To ensure that clients can meet their sound system needs smoothly and with minimal problems, Tontechnika guarantees the availability of components within 7 (seven) working days or the components are free of charge.<\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \r\n                id=\"accordion-header-post-243744\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-243744\"\r\n                data-id=\"post-243744\" \r\n                data-item=\"hfaq-post-243744\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">Where can I get the Tontechnika price list?<\/div><\/div><div id=\"accordion-content-post-243744\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-243744\"\r\n                style=\"background:transparent;\"><p>To get pricing information, please contact one of the following contacts:<\/p>\n<p>Telp : 021 \u2013 2268 5222<\/p>\n<p>HP : 0852 1888 6000 (bisa WA)<\/p>\n<p>Email : pusatsoundsystem@gmail.com<\/p>\n<\/div><\/li><\/ul><\/div><\/div><\/article><\/section>","protected":false},"excerpt":{"rendered":"<p>[helpie_notices group_id=&#8217;71&#8217;\/]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","footnotes":""},"class_list":["post-243745","page","type-page","status-publish","hentry","entry","owp-thumbs-layout-vertical","owp-btn-normal","owp-tabs-layout-horizontal","has-no-thumbnails"],"acf":[],"yoast_head":"<!-- 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